Understand Personal Data and Our Website Practices

Scope of this policy

This policy applies to information collected through sgsolutionsllc.com and related communications with Search Geek Solutions LLC. It does not control the privacy practices of websites or services operated by other organizations.

Information we collect

Information you provide

When you submit a Contact form or proposal request, contact us, become a client, or otherwise communicate with us, you may provide Personal data such as your name, business name, email address, telephone number, Website address, service interests, project details and message content.

Information collected automatically

When you use the Website, our systems and service providers may receive technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from an IP address, timestamps and interactions with Website features. Cookies and similar technologies may support these functions.

Information from other sources

We may receive business contact details, project information or account information from a client, referral partner, platform or service provider when needed to respond to a request or perform agreed services.

How we use information

• Respond to questions, Contact form submissions and proposal requests.
• Prepare, provide, support and improve agreed services.
• Operate, maintain, secure and troubleshoot the Website.
• Measure Website use and understand which pages or services are useful.
• Communicate about an inquiry, project, account or service relationship.
• Comply with law, enforce agreements and protect our rights, users and systems.

We do not use payment information through this Website unless a separate payment process clearly requests it.

Cookies, analytics and embedded services

The Website uses Cookie and similar technology for essential operation, performance measurement and security. Google Analytics and Google Tag Manager may process device, browser and interaction information to provide aggregated Website analytics. Google reCAPTCHA may process technical and interaction information to reduce form abuse.

Google Maps content loads on pages that include office maps or directions. Google may receive technical information, including your IP address, when a map loads. Links to Calendly, social networks, review platforms and other third-party services take you to services governed by their own privacy terms.

Service providers and disclosures

We may allow a Service provider to process information for hosting, form delivery, email, analytics, security, scheduling, maps, customer support or other business operations. These providers may process information only as needed to provide their services to us and under their own applicable terms.

We may also disclose information when reasonably necessary to comply with law or legal process; protect rights, safety or systems; investigate fraud or abuse; enforce an agreement; or support a merger, financing, sale or transfer of all or part of the business.

We do not sell or rent Personal data. We do not share mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.

Text messaging and SMS communications

Search Geek Solutions may send service-related or marketing text messages only after the recipient provides the applicable consent. Messages may include appointment reminders, project updates, account notifications, customer support and occasional service information. Consent to receive marketing text messages is not a condition of purchasing goods or services.

• Message frequency may vary. Message and data rates may apply.
• Reply STOP to opt out and HELP for assistance.
• Messages may be sent from +1 (844) 523-6691.
• For assistance, call 973-264-9340.

After an opt-out request, we may send a final confirmation message and retain a suppression record so we can honor the request.

Retention and security

We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and security records, resolve disputes, enforce agreements and meet legal obligations. Retention periods vary by the type of information and relationship.

We use administrative, technical and organizational safeguards designed to protect information. No Internet transmission or storage method can be guaranteed to be completely secure.

Children’s privacy

The Website is intended for businesses and adults. We do not knowingly collect Personal data from children under 13. If you believe a child has provided information through the Website, contact us so we can review and address the request.

Your choices and requests

You may ask us to review, correct or delete Personal data you provided, subject to identity verification and applicable legal or operational exceptions. You may unsubscribe through instructions in a marketing email, reply STOP to a text message, or change Cookie settings in your browser.

Privacy rights vary by jurisdiction. Contact us with the request and the state or country where you live so we can evaluate the applicable requirements.

Changes to this policy

We may update this policy when our Website, services or legal obligations change. We will post the revised policy on this page and update the date above. Material changes may also be communicated through another appropriate channel.